Email Us
support@uninest.co.za
We usually reply within 24 hours.We're here to help
Get in touch with UniNest
Have a question, need support, or want to provide feedback? Send us a message and our team will get back to you.
Friendly Support
Questions about listings, bookings, or accounts are welcome.
Trusted Help
We keep communication clear, respectful, and student-focused.
Other ways to reach us
Call Us
+27 72 123 4567
Monday to Friday, 8AM to 5PM.Visit Our Office
Green Point Main Road
Cape Town, South Africa.Support Hours
Mon - Fri: 8AM - 5PM
Saturday and Sunday: Closed.Before contacting us
Please include the information that helps us assist you faster.
- Listing name or area
- Your contact details
- Booking or account information
Frequently asked questions
How do I book a viewing?
Open a listing and use the booking or contact landlord button.
How do I contact a landlord?
Use the listing contact details or send a message through UniNest.
How do I report an issue with a listing?
Send us the listing name, area, and a short explanation.
Is UniNest only for Cape Town?
The current homepage focuses on Cape Town student areas.
Need help choosing where to stay?
Browse available student accommodation or send us a support message.